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Quality management and standardization programs in hemostaseology.

F Dati

    Journal of the International Federation of Clinical Chemistry
    |August 5, 1996
    PubMed
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    Total quality management (TQM) in laboratory services ensures quality assurance through development, maintenance, and improvement. Standardized methods and reference materials are crucial for harmonizing results and enhancing the value of laboratory testing.

    Area of Science:

    • Clinical Laboratory Science
    • Quality Management Systems
    • Biomedical Analysis

    Background:

    • Total quality management (TQM) is integral to laboratory services, encompassing quality assurance, development, maintenance, and improvement.
    • TQM extends beyond analytical performance to organizational aspects and societal benefits of laboratory tests.
    • International and national standardization programs are essential for TQM implementation.

    Purpose of the Study:

    • To highlight the comprehensive nature of TQM in laboratory services.
    • To emphasize the importance of standardization and reference materials for quality assurance.
    • To discuss the societal impact and outcome measures associated with laboratory testing.

    Main Methods:

    • Integration of quality development, maintenance, and improvement strategies.

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  • Focus on analytical performance, organizational issues, and societal benefits.
  • Leveraging international and national standardization programs and reference materials.

    • Main Results:

    • TQM ensures a holistic approach to laboratory service quality.
    • Standardized methods and certified reference materials improve result harmonization.
    • Enhanced quality and value of laboratory test systems, particularly in hemostaseology.

    Conclusions:

    • TQM is a comprehensive system for laboratory quality assurance.
    • Standardization and reference materials are critical prerequisites for effective TQM.
    • Harmonized and high-quality laboratory results contribute to improved healthcare outcomes.