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Related Experiment Videos

Comprehensive case management: implications for program managers.

L M Issel1

  • 1University of Texas, School of Nursing, Austin, USA.

The Health Care Supervisor
|February 6, 1997
PubMed
Summary
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Understanding challenges in case management work, including client, case manager, program, and community issues, can improve comprehensive case management programs. This research identifies problems and solutions to enhance program management.

Area of Science:

  • Public Health
  • Healthcare Management
  • Social Work

Background:

  • Effective case management is crucial for comprehensive healthcare delivery.
  • Understanding the challenges faced by case managers is essential for program improvement.

Purpose of the Study:

  • To identify and analyze the work issues encountered by case managers in health departments.
  • To explore potential solutions and perceptions related to case management practices.

Main Methods:

  • Qualitative interviews were conducted with case managers from various health departments.
  • Thematic analysis was used to identify recurring issues and solutions.

Main Results:

  • Key challenges identified include client-related, case manager-specific, program-level, and community-based problems.

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  • Case managers also offered insights into effective solutions and their overall perceptions of case management.

    • Conclusions:

    • Addressing identified work issues can enhance the effectiveness of comprehensive case management programs.
    • The findings provide a foundation for improving the management and delivery of case management services.