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Improving patient flow, patient satisfaction, and productivity with performance budgeting: a case study

B L Bridglall¹

¹Robert F. Wagner Graduate School of Public Service, New York University, USA.

Hospital Cost Management and Accounting

|March 8, 1997

Summary

This case study reviews a 1996 quality improvement initiative in primary care. The findings highlight team-based approaches to enhancing healthcare services within a teaching hospital setting.

Area of Science:

Quality Improvement in Healthcare
Primary Care Medicine
Healthcare Management

Background:

A quality improvement study was conducted in 1996.
The study took place in a primary care clinic.
The clinic is part of ABC Hospital, a teaching hospital.

Purpose of the Study:

To document and analyze a quality improvement initiative.
To share learnings from a primary care setting.
To provide a case study for healthcare professionals.

Main Methods:

The study involved a team effort.
Data collection and analysis methods were employed (details not specified in abstract).
The focus was on a specific primary care clinic.

Main Results:

The abstract does not specify the main results.
Further details on the outcomes of the quality improvement study are needed.

Conclusions:

The abstract does not specify the conclusions.
The case study serves as an example of a past quality improvement effort.

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