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Related Experiment Videos

Role remodeling and teamwork: priorities for managed care realignment.

T McWhinnie1, P Cohen, P Gerbino

  • 1Group Health Cooperative of Puget Sound, Seattle, WA, USA.

Medical Interface
|March 8, 1997
PubMed
Summary

Managed care organizations (MCOs) require new leadership skills from senior health care managers. A national survey identified essential future roles and characteristics for these evolving positions in managed care pharmacy.

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Area of Science:

  • Healthcare Management
  • Pharmacy Administration
  • Organizational Behavior

Background:

  • Managed care organizations (MCOs) are undergoing significant operational and structural changes.
  • Traditional expectations for senior health care managers are shifting.
  • There is a growing need to redefine the competencies required for leadership roles in managed care.

Purpose of the Study:

  • To identify the evolving roles, values, and characteristics essential for senior health care managers in managed care pharmacy.
  • To assess the gap between current and future expectations for these leadership positions.
  • To inform the development of revised leadership competencies in managed care.

Main Methods:

  • A national survey was conducted among managed care executives.

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  • Participants were asked to evaluate current versus future roles and characteristics of senior health care managers.
  • The survey focused specifically on the managed care pharmacy sector.

    • Main Results:

    • Senior executives perceive a need for different skills, behaviors, attitudes, thinking, and leadership from health care managers.
    • Key differences were identified between current and future-expected roles and values.
    • Specific essential characteristics for future senior health care managers in managed care pharmacy were highlighted.

    Conclusions:

    • The landscape of managed care pharmacy leadership is transforming.
    • Revised expectations for senior health care managers are critical for organizational success.
    • Future leadership development in managed care pharmacy must align with these new demands.