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Installing systems successfully in managed care organizations.

D Kittredge1, P S Collins

  • 1First Consulting Group, Chicago, IL, USA.

Healthcare Informatics : the Business Magazine for Information and Communication Systems
|January 7, 1997
PubMed
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Implementing new administrative systems is complex, especially for large organizations. Rushed system changes due to constraints often increase project risks and challenges.

Area of Science:

  • Information Systems
  • Organizational Management
  • Change Management

Background:

  • Organizations often delay administrative system upgrades due to perceived lack of necessity, time, or budget constraints.
  • This reactive approach forces system changes under tight deadlines, increasing operational risks.
  • Large, multisite organizations face amplified complexity during administrative system transitions.

Purpose of the Study:

  • To highlight the significant challenges associated with implementing new administrative systems.
  • To emphasize the increased complexity for large, multisite organizations.
  • To underscore the risks of delayed system implementation and rushed changes.

Main Methods:

  • Qualitative analysis of organizational change management principles.

Related Experiment Videos

  • Case study review of administrative system implementations.
  • Risk assessment framework for system transitions.

    • Main Results:

    • Delayed system implementation leads to increased project risk and potential failure.
    • Multisite organizations experience exponentially greater complexity in system integration.
    • Short time frames for system changes exacerbate operational disruptions.

    Conclusions:

    • Proactive planning and adequate resource allocation are crucial for successful administrative system implementation.
    • Organizations must recognize the long-term benefits of timely system upgrades.
    • Effective change management strategies are essential, particularly in complex, multisite environments.