Related Experiment Videos
Managing conflicts over limited resources
1Dartmouth Medical School, Hanover, NH, USA.
Quality Management in Health Care
|April 1, 1997
Abstract:
Many conflicts in health care, such as disputes over physician compensation or plan coverage decisions, recur frequently and can be viewed as processes of production. This article proposes a model of the negotiation process and suggests an approach to the management and improvement of common conflicts over limited resources.