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Managing conflicts over limited resources.

E S Fisher1

  • 1Dartmouth Medical School, Hanover, NH, USA.

Quality Management in Health Care
|April 1, 1997
PubMed
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This study models recurring health care conflicts, like compensation disputes, as production processes. It offers strategies for managing and improving negotiations over limited resources.

Area of Science:

  • Health care management
  • Negotiation theory
  • Conflict resolution

Background:

  • Frequent health care conflicts arise over resource allocation, including physician compensation and insurance coverage.
  • These disputes can be conceptualized as production processes within the healthcare system.

Purpose of the Study:

  • To propose a model for understanding the negotiation process in recurring healthcare conflicts.
  • To suggest an approach for managing and improving common conflicts over limited resources.

Main Methods:

  • Conceptual modeling of negotiation processes.
  • Analysis of recurring healthcare disputes as production processes.

Main Results:

  • A framework for analyzing negotiation dynamics in healthcare resource conflicts.

Related Experiment Videos

  • Identification of key elements in managing and improving conflict resolution.

    • Conclusions:

    • Understanding conflicts as production processes offers new avenues for resolution.
    • The proposed model and approach can enhance the management of healthcare resource disputes.