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Rehab facility overcomes scarcity of models to make benchmarking pay
Abstract
Location:
Bryn Mawr Rehab, a 141-bed rehabilitation facility in Malvern, PA.
Problem:
Scarcity of benchmarkable models. The facility wanted to benchmark an integrated caregiving model that melded the disciplines of therapy and nursing into work teams reporting to the same supervisor.
Solution:
It did not find a complete model but did glean valuable information from two facilities that had changed parts of the overall organizational structure.