Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

New team system speeds billing time

    Healthcare Benchmarks
    |June 6, 1997
    PubMed
    Summary
    This summary is machine-generated.

    UCLA Medical Center streamlined patient billing by integrating administrative services into nursing units. This approach reduced the average billing cycle from 30 days to 12, improving efficiency.

    Related Concept Videos

    You might also read

    Related Articles

    Articles linked to this work by shared authors, journal, and citation graph.

    Sort by
    Same journal

    Removing patient irritants improves care.

    Healthcare benchmarks·2002
    Same journal

    The patient is the winner in the pursuit of perfection.

    Healthcare benchmarks·2002
    Same journal

    QI focus leads to IT solutions systemwide.

    Healthcare benchmarks·2002
    Same journal

    Agencies start TalkingQuality, give hospitals tools to educate public.

    Healthcare benchmarks·2002
    Same journal

    Simple solutions: clinical training for the whole staff.

    Healthcare benchmarks·2002
    Same journal

    Hospital security a top issue says survey.

    Healthcare benchmarks·2002

    Area of Science:

    • Healthcare Administration
    • Hospital Operations
    • Patient Financial Services

    Background:

    • Fragmented billing processes at UCLA Medical Center created significant administrative delays.
    • A bureaucratic system hindered efficient patient accounting and revenue cycle management.

    Purpose of the Study:

    • To evaluate the impact of integrating patient administrative services within nursing units.
    • To reduce the patient billing cycle duration and improve operational efficiency.

    Main Methods:

    • Implementation of Patient Administrative Service Teams (PAST) embedded in nursing units.
    • Consolidation of admissions, registration, utilization review, medical records, and patient accounting functions.
    • Data collection on billing cycle length before and after PAST implementation.

    Related Experiment Videos

    Main Results:

    • The average patient billing cycle was reduced from 30 days to 12 days.
    • Improved efficiency in patient financial services and administrative workflows.
    • Demonstrated success of a decentralized, unit-based administrative model.

    Conclusions:

    • Integrating administrative functions into nursing units is an effective strategy for optimizing hospital billing processes.
    • Decentralized patient administrative services can significantly shorten revenue cycles.
    • This model offers a scalable solution for improving healthcare administrative efficiency.