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Managing conflicts in systems development.

E Barnett1

  • 1CECO, Inc., Wichita, KS, USA.

Hospital Materiel Management Quarterly
|April 7, 1997
PubMed
Summary
This summary is machine-generated.

Systems development conflict is common, with outcomes ranging from constructive to destructive. This study explores more effective, people-oriented conflict management strategies beyond traditional brute-force approaches.

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Area of Science:

  • Information Systems
  • Organizational Behavior

Background:

  • Conflict is an inherent aspect of systems development projects.
  • Traditional conflict management often relies on adversarial methods.

Purpose of the Study:

  • To explore alternative, more effective conflict resolution techniques in systems development.
  • To advocate for people-oriented approaches to managing conflict.

Main Methods:

  • Qualitative analysis of conflict scenarios in systems development.
  • Review of existing conflict management theories.

Main Results:

  • Destructive conflict can derail projects, while constructive conflict can foster innovation.
  • People-oriented strategies promote collaboration and better project outcomes.

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Conclusions:

  • Moving beyond brute-force conflict resolution is crucial for successful systems development.
  • Adopting human-centric conflict management enhances project efficiency and team dynamics.