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Related Experiment Videos

Time out! When slowing down can be the quickest way.

M A Pollock1

  • 1Proxima Corporation, San Diego, CA, USA.

Hospital Materiel Management Quarterly
|April 7, 1997
PubMed
Summary
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A manufacturing resource planning II (MRP II) system implementation failed due to software, operational, and team issues. Lessons learned led to successful implementation on the second attempt.

Area of Science:

  • Business Management
  • Information Systems
  • Operations Management

Background:

  • Proxima, a desktop projection device manufacturer, initiated a project to implement a new Manufacturing Resource Planning II (MRP II) system.
  • The initial implementation followed standard procedures but encountered significant challenges.

Purpose of the Study:

  • To analyze the causes of failure in the first MRP II implementation attempt.
  • To identify lessons learned from the failed implementation.
  • To document changes that enabled success in the subsequent implementation.

Main Methods:

  • Case study analysis of a failed MRP II system implementation.
  • Examination of software, systems operations, and team dynamics.
  • Review of post-failure analysis and revised implementation strategies.

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Main Results:

  • The first implementation was halted after one year due to software problems, system operational issues, and team dysfunction.
  • Critical factors contributing to failure were identified.

Conclusions:

  • Standard implementation methods alone are insufficient for complex system rollouts.
  • Addressing software, operational, and team dynamics is crucial for successful MRP II implementation.
  • Learning from failure and adapting strategies are key to achieving project success.