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Related Experiment Videos

Five years and counting: the path to self-directed work teams.

J Childs1

  • 1Roberts Express, Akron, OH, USA.

Hospital Materiel Management Quarterly
|April 7, 1997
PubMed
Summary

Roberts Express pioneered self-directed work teams in 1989. This article shares key lessons learned from implementing over 25 such operational teams.

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Area of Science:

  • Business Management
  • Organizational Psychology
  • Human Resources

Background:

  • Roberts Express initiated its first self-directed work team (SDWT) in 1989.
  • Currently, the company operates more than 25 SDWTs, which manage core business operations.

Purpose of the Study:

  • To document the transition process to self-directed work teams.
  • To share valuable lessons learned during the implementation of SDWTs.

Main Methods:

  • Case study analysis of Roberts Express's transition to SDWTs.
  • Qualitative insights from individuals involved in the implementation process.

Main Results:

  • The implementation of SDWTs has been a challenging but rewarding process.
  • Significant operational responsibilities are now managed by SDWTs.

Conclusions:

  • The journey to establishing effective SDWTs involves overcoming obstacles.
  • Sharing lessons learned is crucial for successful SDWT adoption in organizations.

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