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Values in action.

S A Hearn1

  • 1St. John Health System, Detroit, MI, USA.

Michigan Health & Hospitals
|June 6, 1997
PubMed
Summary
This summary is machine-generated.

St. John Health System integrates core values like compassion and service into its operations. These guiding principles define the organization's identity and responsibilities to the communities it serves.

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Area of Science:

  • Healthcare Administration
  • Organizational Ethics

Background:

  • St. John Health System emphasizes core values: wisdom, compassion, service, stewardship, and servant leadership.
  • These values are visibly displayed throughout the six St. John Hospitals.

Purpose of the Study:

  • To explore the meaning and impact of St. John Health System's core values.
  • To understand how these values are perceived by employees, patients, and the community.

Main Methods:

  • Qualitative exploration of organizational values.
  • Analysis of the stated mission and its reception within the healthcare system and its stakeholders.

Main Results:

  • The core values serve as a constant reminder of the organization's identity.

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  • These values underscore the responsibilities St. John Health System holds towards the communities it serves.

    • Conclusions:

    • Organizational values are integral to defining institutional identity and community responsibility.
    • Effective communication and integration of values are crucial for healthcare systems.