Related Experiment Videos
Inpatient and ambulatory patient satisfaction with nursing care
S Ketefian1, R Redman, M G Nash
1University of Michigan School of Nursing, Ann Arbor, USA.
Abstract:
This study reports on the development and psychometric testing of inpatient and ambulatory patient satisfaction scales designed to measure patient satisfaction using the standards of nursing practice within a medical center. The surveys were administered to patients 4-6 weeks after discharge from the hospital or following a clinic visit. A total of 619 inpatient and 955 ambulatory patient questionnaires were analyzed. Factor analyses suggest there exist four scales for inpatient satisfaction anf five scales for outpatient satisfaction with high reliability and reasonable validity.
Related Concept Videos
Hospitals-II
Nurses that work in hospitals have...
Role of Communication in the Nursing Process III: Evaluation and Documentation
Planning Nursing Care I
Planning Nursing Care II
Nursing Evaluation
Section...
Documentation in Long-Term and Home Healthcare Setting
Long-Term Care Facilities