Related Experiment Video
Updated: Aug 7, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
The use of contextual cues for improving pharmacist consultation services
1Ohio State University, College of Pharmacy, Columbus 43210, USA.
Abstract:
The objective of this study was to assess the proportion of patients who initiate consultation or ask questions during consultation with their pharmacist depending upon whether or not they viewed a programmable electronic display (message box) in a community pharmacy environment. Using observation and exit interviews within a modified separate-sample pretest-posttest design, data were collected from a random sample of 192 patients who purchased prescriptions at the study sites. Six months after the message box was installed, patients who reportedly had viewed it were more aggressive seekers of information from their pharmacist.
More Related Videos
06:28E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
Published on: August 1, 2019
07:31Implementation of a Real-Time Psychosis Risk Detection and Alerting System Based on Electronic Health Records using CogStack
Published on: May 15, 2020
Related Concept Videos
Specialized Care Centers and Settings-I
Daycare centers
They provide several functions. Some facilities care for healthy newborns and children whose parents work, while others are medically focused and care for...
Interdisciplinary Care: The Health Care Team-II
Physical Therapist
A physical therapist (PT) aims to restore function or prevent additional impairment in a patient following an injury or disease. Massage, heat, cold, water, sonar waves, exercises, and electrical stimulation are some treatments used by PTs to treat...
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Patient-centered Care
Pharmaceutical Poisoning: Potential Scenarios