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The ABCs of effective communication
1North Central Technical College, Mansfield, OH, USA.
Abstract:
Communication is affected by the aim of the communicators, their bias, and the climate in which they are communicating. It is also affected by their attitudes, their behaviors, and their self-concepts. Finally, before communicating, they should assess the communication situation, create a blueprint for the communication, and choose a communication style. In other words, they should practice the ABCs of communication.