Related Experiment Videos
Support services. Domestic bliss
1Aintree Hospitals Trust, Liverpool, UK.
The Health Service Journal
|September 19, 1997
Abstract:
Healthcare assistants had to leave the patients' bedside to do routine housekeeping work. Replacing a healthcare assistant post with a housekeeper has improved the use of personnel, staff morale and patient care. Allowing healthcare assistants to manage the project has ensured ownership.