Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Putting the process of care into practice.

S Houck1, N Baum

  • 1Houck & Associates, Boulder, CO 80304, USA.

Medical Group Management Journal
|August 5, 1997
PubMed
Summary

This study introduces a visual model for outpatient care processes, aiding in resource planning and cost reduction. It emphasizes redesigning care delivery for improved quality and efficiency in a complex healthcare system.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Testing the factor structure of the Family Quality of Life Survey - 2006.

Journal of intellectual disability research : JIDR·2011
Same author

The prolyl cis/trans isomerase cyclophilin 18 interacts with the tumor suppressor p53 and modifies its functions in cell cycle regulation and apoptosis.

Oncogene·2009
Same author

Family quality of life among families with a member who has an intellectual disability: an exploratory examination of key domains and dimensions of the revised FQOL Survey.

Journal of intellectual disability research : JIDR·2009
Same author

Quality of life is not only for people served--it is also for staff: the Multi-Focal Approach.

Journal of intellectual disability research : JIDR·2005
Same author

Practice automation and medical errors.

Cost & quality : CQ·2001
Same author

Improving office-based preventive care for diabetes. The beneficial results of a patient questionnaire and a flow chart.

North Carolina medical journal·2001

Area of Science:

  • Healthcare Management
  • Health Services Research
  • Medical Practice Operations

Background:

  • The current healthcare system faces challenges due to overcapacity and physician oversupply.
  • Managing healthcare costs and quality requires a shift from cost management to care process management.

Purpose of the Study:

  • To present an interactive, visual model for outpatient resources and processes.
  • To illustrate episodes of care from both fee-for-service and managed care viewpoints.
  • To identify strategies for reducing cost per episode and optimizing care quality.

Main Methods:

  • Development of the "Care Process Matrix" as a visual tool.
  • Analysis of outpatient resources and care processes.
  • Examination of care episodes from different payment perspectives.

Main Results:

  • The Care Process Matrix can be utilized for planning, staffing, and retrospective assessment of resource use.
  • Effective strategies for cost reduction and quality optimization within the care process are identified.
  • The model supports a transition towards managing the care process rather than just costs.

Conclusions:

  • Redesigning the process of care and implementing a customer service strategy are crucial for future success.
  • Physicians need to focus on core competencies and consider outsourcing non-core functions like billing and contracting.
  • Adapting to healthcare complexities requires a strategic approach to practice management and care delivery.

Related Experiment Videos