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Special report: America's best-designed hospital. Griffin's design, care make it a hot benchmark
Abstract:
Griffin Hospital in Derby, CT, a 160-bed, not-for-profit hospital, has designed a beautiful and exceptionally functional facility around its patient-driven care model. More than 200 health care organizations have benchmarked Griffin. Griffin incorporated an extraordinary number of patient amenities, which are enhanced by the hospital system's architectural design, into its care model. Griffin, which operates firmly in the black, has found that it costs no more to provide hotel-like accommodations. Meanwhile, its patient satisfaction scores have soared to mid-90 percentiles, while admissions are growing by 2% to 4% a year.