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Software for the competitive edge
J Smith1, M Velez, M Landsitte
1Visiting Nurse Association of Northern New Jersey, Morristown, USA.
Caring : National Association for Home Care Magazine
|November 3, 1997
Summary
Choosing commercial off-the-shelf software offers a competitive edge for agencies. This approach provides a cost-effective solution compared to expensive, custom-developed systems.
Area of Science:
- Information Technology
- Public Administration
- Business Management
Background:
- Agencies face challenges in selecting optimal computer software and hardware.
- The need for efficient and smooth agency operations necessitates strategic IT procurement.
- Customized solutions often present significant financial and implementation hurdles.
Purpose of the Study:
- To evaluate the effectiveness of off-the-shelf software for agency operations.
- To demonstrate how commercial software can provide a competitive advantage.
- To offer a case study on successful IT procurement strategies.
Main Methods:
- Case study analysis of an agency's IT procurement process.
- Comparative assessment of off-the-shelf versus customized software solutions.
- Evaluation of operational efficiency and cost-effectiveness post-implementation.
Main Results:
- The selected agency achieved a competitive edge through strategic software acquisition.
- Off-the-shelf software proved to be a more economical and efficient choice.
- Implementation of commercial software led to smoother agency operations.
Conclusions:
- Adopting commercial off-the-shelf software is a viable strategy for enhancing agency performance.
- Agencies can gain a competitive advantage by leveraging cost-effective, readily available technology solutions.
- Strategic procurement of standard software can streamline operations without the need for expensive customization.