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Related Experiment Videos

1995 Fast Track: cost reduction and improvement.

R J Panzer1, D N Tuttle, R M Kolker

  • 1University of Rochester Medical Center/Strong Memorial Hospital, NY, USA.

Quality Management in Health Care
|March 3, 1998
PubMed
Summary

Strong Memorial Hospital used accelerated improvement teams to reduce costs. This initiative surprisingly advanced hospital quality more than prior quality-focused efforts.

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Area of Science:

  • Healthcare Management
  • Quality Improvement
  • Organizational Behavior

Background:

  • Hospitals face cost reduction pressures.
  • Traditional quality improvement initiatives may yield limited results.
  • Integrated management approaches are needed for complex challenges.

Purpose of the Study:

  • To describe a hospital's response to a cost reduction crisis.
  • To evaluate the impact of accelerated improvement teams on cost and quality.
  • To explore the synergy between cost reduction and quality advancement.

Main Methods:

  • Implementation of an aggressively managed program of accelerated improvement teams.
  • Integration of various management tools (total quality management, breakthrough thinking, reengineering) into a unified problem-solving process.

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  • Training teams and managers on cost reduction strategies and interpersonal skills (communication, teamwork, leadership).

    • Main Results:

    • The program successfully addressed cost reduction strategies.
    • Teams and managers were effectively engaged in problem-solving.
    • Paradoxically, quality improvement advanced significantly, exceeding previous quality-focused efforts.

    Conclusions:

    • Accelerated improvement teams can be an effective strategy for cost reduction in hospitals.
    • Integrating diverse management tools within a structured team approach enhances problem-solving.
    • Cost reduction initiatives, when strategically managed, can paradoxically drive substantial quality improvements.