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Related Experiment Videos

Telephone services. Wired for sound.

J Dale1

  • 1Warwick University.

The Health Service Journal
|January 5, 1998
PubMed
Summary
This summary is machine-generated.

The British public desires more telephone advice services, but the government

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Area of Science:

  • Healthcare access and delivery
  • Public health services
  • Telehealth expansion

Background:

  • Growing public interest in telephone advice lines in the UK.
  • Need for accessible healthcare support options.

Purpose of the Study:

  • To assess the potential demand for expanded telephone advice services.
  • To evaluate the feasibility of a national telephone advice service.

Main Methods:

  • Analysis of existing research on public demand for telephone advice.
  • Estimation of nursing workforce requirements for a national service.

Main Results:

  • Evidence suggests public support for increased telephone advice lines.
  • Estimates indicate a need for 500-1,000 nurses for a national service.

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  • The government's target of a national service by 2000 is deemed unrealistic.

    • Conclusions:

    • Expansion of telephone advice lines is supported by public demand.
    • Significant nursing resources are required to establish a national service.
    • Current government timelines for implementation are not feasible.