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Related Experiment Videos

Applying the performance improvement team concept to the medication order process.

N Pantaleo1, M Talan

  • 1Jamaica Hospital Medical Center, NY, USA.

Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality
|February 6, 1998
PubMed
Summary

System improvements and pharmacist involvement effectively reduce adverse drug events (ADEs) by optimizing the prescribing process. This multidisciplinary approach enhances patient care and medication safety.

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Area of Science:

  • Clinical Pharmacy
  • Patient Safety
  • Healthcare Systems

Background:

  • Most adverse drug events (ADEs) originate from prescribing errors, impacting all healthcare stakeholders.
  • Current strategies often focus on individual performance, which may be less effective than systemic improvements.

Purpose of the Study:

  • To evaluate a multidisciplinary approach to improve the medication order process and reduce ADEs.
  • To assess the impact of enhanced pharmacist accessibility on patient care and medication safety.

Main Methods:

  • Implementation of a proactive, multidisciplinary strategy involving pharmacy and medicine departments.
  • Increased pharmacist participation in patient medical rounds and presence in satellite pharmacies.
  • Streamlining the medication order process and enhancing clinical information sharing.

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Main Results:

  • Significant reduction in delays for initiating drug therapy.
  • Prevention of adverse drug events (ADEs).
  • Enhanced knowledge among healthcare professionals and improved patient/provider satisfaction.
  • Cost-effective drug therapy was achieved.

Conclusions:

  • A proactive, multidisciplinary approach integrating pharmacists into patient care significantly improves medication safety and efficiency.
  • Systemic changes and enhanced pharmacist accessibility are key to preventing ADEs and optimizing patient outcomes.
  • This model demonstrates a cost-effective strategy for improving healthcare delivery and patient satisfaction.