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NHS values. What are we here for?

S Pattison1, B Malby, S Manning

  • 1School of Health and Social Welfare, Open University.

The Health Service Journal
|February 17, 1998
PubMed
Summary
This summary is machine-generated.

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The National Health Service (NHS) is examining its core values after years of transformation. Understanding the alignment between NHS values and staff behavior is crucial for organizational identity and public trust.

Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Public Health Policy

Background:

  • The National Health Service (NHS) has undergone significant changes over the past decade.
  • Organizational identity and confidence are closely linked to the consistency between stated values and actual behavior.
  • The early years of the welfare state may have had different value drivers compared to the present.

Purpose of the Study:

  • To explore the contemporary values that guide the daily operations of the NHS.
  • To assess the alignment between the NHS's organizational values and its behavioral practices.
  • To understand the evolution of values within the NHS in the context of societal and healthcare changes.

Main Methods:

  • Qualitative exploration of current NHS values.

Related Experiment Videos

  • Analysis of the relationship between organizational values and staff behavior.
  • Comparative assessment of values over time (historical context).

    • Main Results:

    • Preliminary indications suggest a shift towards more pluralistic values within the NHS.
    • Consistency between values and behavior is identified as a key factor in organizational strength.
    • The current value landscape of the NHS differs from its foundational period.

    Conclusions:

    • The NHS is actively seeking to understand its current value system.
    • Alignment of values and behavior is essential for a strong NHS identity.
    • Pluralistic values appear to be increasingly influential in the modern NHS.