Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Quality pays--in every business!

L M Berte1, D E Nevalainen

  • 1Abbott Quality Institute, Abbott Park, IL 60064-3500, USA.

Transfusion Science
|November 3, 1997
PubMed
Summary

Blood banks face quality compliance costs. This study introduces a method to track these expenses, offering data to assess the return on investment for quality improvement initiatives in blood banking.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

New quality guidelines for laboratories.

MLO: medical laboratory observer·2000
Same author

Integrating quality management into clinical systems: tools for achieving clinical integration.

Clinical laboratory management review : official publication of the Clinical Laboratory Management Association·1999
Same author

The quality systems approach.

Archives of pathology & laboratory medicine·1999
Same author

ISO 9000 case study: the role of the external consultant.

Transfusion·1998
Same author

Tools for improving quality in the transfusion service.

American journal of clinical pathology·1997
Same author

Pounding the drum for quality: a new beat.

CAP today·1997

Area of Science:

  • Transfusion Medicine
  • Health Services Research
  • Quality Management

Background:

  • Regulatory and accreditation bodies now mandate documented quality assurance/quality improvement (QA/QI) programs for all blood banks.
  • Concerns exist regarding the financial viability and return on investment (ROI) of implementing these mandatory QA/QI programs.
  • Limited data are available in current literature to support or refute these financial concerns.

Purpose of the Study:

  • To describe a framework for capturing the costs associated with quality in blood banking operations.
  • To provide guidance for blood banks on documenting the costs and benefits of their quality initiatives.
  • To present preliminary data on the financial impact of monitoring the cost of poor quality within a single blood bank.

Main Methods:

  • Adapted cost of quality (COQ) models from the manufacturing sector for application in blood bank settings.
  • Developed a methodology for blood banks to systematically record and analyze quality-related expenditures and savings.
  • Collected and analyzed unpublished data from one blood bank focusing on the cost of poor quality (COPQ).

Main Results:

  • The study outlines a practical approach for blood banks to quantify the financial implications of QA/QI programs.
  • It provides a basis for blood banks to demonstrate the value and ROI of their quality investments.
  • Initial data suggest that tracking COPQ can reveal significant financial impacts within a blood bank.

Conclusions:

  • Implementing a structured approach to track the cost of quality is feasible for blood banks.
  • This methodology can provide essential data to address concerns about the financial burden of regulatory compliance.
  • Further research and data collection are needed to fully understand the economic impact of quality management in blood banking.

Related Experiment Videos