The making of helicopters: its strategic implications for EMS helicopter operations

The purpose of this article is to provide EMS helicopter personnel with an understanding of the civil helicopter manufacturing industry. Specifically, this article examines the current helicopter marketplace and how various manufactures are responding to the recent decline in new helicopter sales. This article further describes how helicopters are designed and manufactured and how global markets, international competition, and strategic considerations are influencing future helicopter design and production.

Data for this paper were obtained from a literature search through the ABI-inform Telnet Services offered through the University of Utah Marriott Library. On a search of "helicopter" during the past 5 years, 566 abstracts were identified, all of which were reviewed for information related to the purpose of this article. Forty-seven articles were identified and read in detail for information that may have related to the purpose of this article. In addition, a library search to identify textbooks that describe helicopter production systems was undertaken but did not identify any written resources. Because of the lack of written resources available in writing this article, a direct interview survey of leading helicopter manufactures, associations, and industry writers was conducted. Only information that was considered "public knowledge" was available because of concerns by the various manufactures that publication of confidential information could be detrimental to their competitive advantage.

Because helicopter-manufacturing plants were not located within easy travel range, no direct observation of the production facilities could be undertaken. Furthermore, information regarding production and operational management was not easily accessible because the data were not published or were considered confidential. Therefore industry analysis had to take place through direct survey interviewing technique and data obtained through an analysis of the available published data.