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Abstract:
Often, health plans find themselves at odds with consumer and patient advocacy groups. Advocacy groups are usually the first to complain to the media and to legislators when managed care companies cut back benefits that affect their constituents. Yet, managed health care plans do little to work proactively with advocacy groups to the benefit of both. Daniel Dallabrida is president of Dallabrida & Associates in San Francisco, an organization that specializes in creating this interface.