Healthcare communications--the requirement for flexibility

This paper has attempted to show how the requirements of bedhead services have developed and become much more flexible to match the clients' needs. The outstanding two features that remain most important to the end users are reliability and flexibility. Whatever systems are installed, the end user must be satisfied that the equipment will last 15 years and that the supplier will be around to maintain it, and to add extra features or modify the bedhead services arrangement in line with changing demands and requirements for hospitals.