Development of voice telecommunication services in the NHS

There is now an opportunity to accelerate the process of modernisation in the delivery of healthcare by the use of new technology. Advanced voice services such as the virtual private network, Centrex and mobile extension facilities are increasingly used in the NHS to the benefit of staff and patient. The provision of reliable and feature-rich integrated voice solutions across all groups in the healthcare arena is an essential factor in the development of new and better services to the public into the next millennium.