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Turfing: patients in the balance
1Division of General Internal Medicine, Department of Internal Medicine,Ann Arbor Veterans Administration Hospital, Mich., USA.
Journal of General Internal Medicine
|April 16, 1999
Summary
Internal medicine residents experience frustration and powerlessness when patients are transferred inappropriately, a practice termed "turfing." This highlights issues in physician communication and patient care within residency programs.
Area of Science:
- Medical Education
- Sociology of Medicine
- Qualitative Research Methods
Background:
- Patient transfers between physicians, often termed "turfing," are common in internal medicine residency.
- The language used to describe these transfers can reveal underlying ideologies within medical training.
Purpose of the Study:
- To analyze the language of "turfing" to understand the ideology of internal medicine residency.
- To explore resident perceptions of patient transfers and their implications for medical ethics.
Main Methods:
- Direct observation and focus groups were used to collect audiotapes of residents' discussions about turfing.
- Interpretive and conversation analytic methods were employed for data analysis.
- A focus group validated and elaborated a conceptual framework for turfing.
Main Results:
- The decision to label a patient transfer as "turfing" hinges on the perceived balance of therapeutic effectiveness, continuity of care, and power dynamics.
- Residents view appropriate transfers positively but describe "turfed" patients with terms related to irresponsibility, burden, abuse, and powerlessness.
- Inappropriate transfers occur when the receiving physician cannot offer more effective therapy than the transferring physician.
Conclusions:
- Internal medicine residents experience anger, frustration, and powerlessness when receiving patients perceived as rejected or for whom they lack effective treatment options.
- The study suggests that physician relationships and communication surrounding patient transfers can conflict with core medical ethics.
- Further research is needed to explore how these dynamics impact the moral tenets of the medical profession.

