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Productivity and human services.

C P McLaughlin

    Health Care Management Review
    |March 8, 1977
    PubMed
    Summary
    This summary is machine-generated.

    Managing human services organizations presents unique challenges due to vague goals and intangible outcomes. Understanding these organizational characteristics is key for effective leadership in the human services sector.

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    Area of Science:

    • Organizational Management
    • Human Services Administration

    Background:

    • Human services organizations often function as complex community coalitions.
    • These organizations face inherent difficulties including vague objectives and intangible service outputs.

    Purpose of the Study:

    • To identify the unique challenges faced by managers in human services organizations.
    • To provide insights into controlling and navigating these challenges.

    Main Methods:

    • Analysis of organizational characteristics specific to the human services industry.
    • Examination of factors contributing to managerial difficulties.

    Main Results:

    • Vague goals and intangible outputs are significant operational hurdles.
    • Professionalism standards add complexity to management roles.

    Conclusions:

    • Effective management hinges on a deep understanding of the specific problems and characteristics of human services organizations.
    • Managers can gain control by recognizing and addressing these industry-specific factors.