Role perceptions in a community mental health setting

The increasing trend of utilizing nonprofessional personnel in community mental health has led to considerable controversy. It is suggested that studies comparing the relative competence and efficacy of professional therapists to that of nonprofessional therapists may be counterproductive and in need of augmentation. The present study employed a role perception procedure in which members of three different randomly chosen groups (11 professional therapists, 11 nonprofessional therapists, and 11 children-clients) from a community mental health program were asked to rank various aspects of the therapeutic relationship in order of importance to the children-clients' improvement. It was hypothesized that (a) due to their relatively low self-concept, nonprofessionals would underestimate their own role importance in comparison to that of the professionals; (b) professionals would overestimate their own role importance; and (c) children would selectively value certain aspects of each role without preferring one over the other. The last two hypotheses were supported, but the first hypothesis was not: nonprofessionals, in fact, showed the highest level of overestimation of their own role importance. A further analysis of the data showed that inexperienced nonprofessionals did not overestimate their own role performance. This suggested specific training procedures for nonprofessionals.