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Structured interviewing: avoiding selection problems.

E D Pursell, M A Campion, S R Gaylord

    The Personnel Journal
    |October 8, 1980
    PubMed
    Summary
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    Structured interviewing and objective testing offer a more reliable and valid approach to job selection than casual interviews. This method helps avoid Equal Employment Opportunity (EEO) complexities and improves candidate quality.

    Area of Science:

    • Human Resources Management
    • Organizational Psychology
    • Personnel Selection

    Background:

    • Casual interviews are often unreliable and lack validity for job selection.
    • Current hiring practices may not adequately address Equal Employment Opportunity (EEO) and affirmative action requirements.
    • Traditional interview methods can be subjective and prone to bias.

    Purpose of the Study:

    • To propose structured interviewing as a superior alternative to casual interviews for job selection.
    • To advocate for the integration of objective testing (oral, written, physical) in the hiring process.
    • To demonstrate how structured methods can improve candidate quality and compliance.

    Main Methods:

    • Comparative analysis of structured vs. unstructured interview techniques.

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  • Review of legal and regulatory frameworks (EEO, affirmative action).
  • Proposal for implementing objective assessment tools in recruitment.
  • Main Results:

    • Structured interviews demonstrate higher reliability and validity in predicting job performance.
    • Objective testing provides a more consistent and defensible basis for selection decisions.
    • Adoption of structured methods can mitigate risks associated with EEO compliance.

    Conclusions:

    • Structured interviewing and objective testing are recommended for effective and equitable job selection.
    • These methods enhance the objectivity and fairness of the hiring process.
    • Implementing these strategies leads to better-qualified candidates and improved organizational outcomes.