Performance appraisal: one company's experience

In many corporations the installation of a performance appraisal program is a necessary step to opening the door to other key human resource development activities. Implementing a performance appraisal program that works and convincing managers to use the program are essential if other human resource development programs are to succeed. This article describes the characteristics of the performance appraisal process used at Glendale Federal Savings and Loan Association, Glendale, California, and how data generated by the program was used to facilitate other employee development programs.