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Clinical engineering's involvement with a computerized hospital information system.

J R Putnam

    Journal of Clinical Engineering
    |September 8, 1981
    PubMed
    Summary

    This study details a hospital information system (HIS) and the clinical engineering team's maintenance of 48 data stations. It summarizes repair issues, equipment needs, and personnel required for hospital computer system upkeep.

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    Area of Science:

    • Biomedical Engineering
    • Health Informatics
    • Information Technology in Healthcare

    Background:

    • Hospital Information Systems (HIS) are crucial for modern healthcare management.
    • Effective maintenance of HIS infrastructure is vital for uninterrupted clinical operations.
    • Clinical Engineering Departments play a key role in managing medical technology, including IT systems.

    Purpose of the Study:

    • To describe the implementation of a computerized HIS at Mount Zion Hospital and Medical Center.
    • To detail the Clinical Engineering Department's role in maintaining HIS data stations.
    • To analyze maintenance requirements, including man-hours, common problems, and necessary resources.

    Main Methods:

    • Documenting the installation and integration of the HIS.

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  • Tracking and categorizing all maintenance activities for 48 data stations (terminals and printers).
  • Analyzing maintenance logs to determine man-hour distribution, repair types, and equipment/personnel needs.

    • Main Results:

    • The Clinical Engineering Department actively managed the maintenance of 48 HIS data stations.
    • Analysis provided insights into the distribution of maintenance man-hours across different tasks.
    • Common data station repair problems and the specific equipment and personnel required for effective maintenance were identified.

    Conclusions:

    • Successful HIS implementation requires robust support from Clinical Engineering.
    • Understanding maintenance demands is essential for efficient resource allocation in hospital IT support.
    • This case study offers a model for managing and maintaining similar hospital computer systems.