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Old and new models for office automation.

E Cole

    Journal of the American Society for Information Science. American Society for Information Science
    |April 11, 1983
    PubMed
    Summary

    This study explores office automation systems, differentiating between mandatory and optional software use. Management Information System models suit required software, while diffusion of innovation models apply to optional software choices.

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    Area of Science:

    • Information Systems
    • Organizational Behavior
    • Technology Management

    Background:

    • Office automation systems integrate diverse software and procedures.
    • Managerial choices in software selection vary, with some tools being mandatory.
    • Organizational design principles provide a framework for understanding office automation.

    Purpose of the Study:

    • To examine organization design as a context for office automation.
    • To apply organization design variables to both mature and emerging office automation systems.
    • To differentiate appropriate analytical models based on software selection flexibility.

    Main Methods:

    • Conceptual analysis of organization design variables.
    • Application of existing models (MIS, diffusion of innovation) to office automation contexts.
    • Distinction between mandatory and optional software use scenarios.

    Main Results:

    • Mature systems often involve required software, aligning with Management Information System (MIS) models.
    • Emerging systems may offer optional software, benefiting from diffusion of innovation models.
    • The flexibility of software choice significantly impacts the applicability of different management models.

    Conclusions:

    • Management Information System models are effective for mandatory software in office automation.
    • Diffusion of innovation models are more suitable for optional software adoption in emerging systems.
    • Strategic selection of analytical frameworks enhances the successful implementation of office automation.

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