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Increasing radiographer productivity by an incentive point system.
The Canadian Journal of Radiography, Radiotherapy, Nuclear Medicine
|December 12, 1982
Summary
A Radiology Department implemented a Productive Point System to boost technologist productivity. This system increased personal productivity by 34% and generated significant fiscal savings, improving overall departmental efficiency and morale.
Area of Science:
- Radiology Department Management
- Healthcare Operations
- Personnel Productivity Analysis
Background:
- Low technologist productivity was identified as a significant issue in the Radiology Department.
- This inefficiency impacted departmental operations and potentially patient care timelines.
Purpose of the Study:
- To develop and implement a novel system for improving technologist productivity.
- To quantify the impact of the implemented system on productivity, fiscal outcomes, and departmental morale.
Main Methods:
- A Productive Point System was created, assigning point credits based on the average time required for each radiological exam.
- A realistic Productive Index of 80% was established, equivalent to 192 points for a 40-hour work week.
- The system was implemented, and technologist productivity was tracked from 1975 to 1978.
Main Results:
- Personal productivity increased from 79% to 113% over the three-year period.
- The system resulted in average yearly fiscal savings exceeding $20,000.00.
- Significant improvements were observed in exam efficiency, quality, job attitude, personnel morale, and public relations.
Conclusions:
- The Productive Point System was highly successful in addressing low technologist productivity.
- Complete technologist acceptance and cooperation were key to the program's success.
- The system's alignment with occupational goals fostered positive outcomes.