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Increasing radiographer productivity by an incentive point system.

B Williams, P T Chacko

The Canadian Journal of Radiography, Radiotherapy, Nuclear Medicine

|December 12, 1982

Summary

A Radiology Department implemented a Productive Point System to boost technologist productivity. This system increased personal productivity by 34% and generated significant fiscal savings, improving overall departmental efficiency and morale.

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Area of Science:

Radiology Department Management
Healthcare Operations
Personnel Productivity Analysis

Background:

Low technologist productivity was identified as a significant issue in the Radiology Department.
This inefficiency impacted departmental operations and potentially patient care timelines.

Purpose of the Study:

To develop and implement a novel system for improving technologist productivity.
To quantify the impact of the implemented system on productivity, fiscal outcomes, and departmental morale.

Main Methods:

A Productive Point System was created, assigning point credits based on the average time required for each radiological exam.
A realistic Productive Index of 80% was established, equivalent to 192 points for a 40-hour work week.
The system was implemented, and technologist productivity was tracked from 1975 to 1978.

Main Results:

Personal productivity increased from 79% to 113% over the three-year period.
The system resulted in average yearly fiscal savings exceeding $20,000.00.
Significant improvements were observed in exam efficiency, quality, job attitude, personnel morale, and public relations.

Conclusions:

The Productive Point System was highly successful in addressing low technologist productivity.
Complete technologist acceptance and cooperation were key to the program's success.
The system's alignment with occupational goals fostered positive outcomes.

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