Philosophy and quality control. Workload recording--why your laboratory should be in the data bank

The CAP Workload Recording (WLR) Method is the only widely accepted and validated method for recording laboratory workload. Here, the author details how unit values are assigned, how and by whom the data are used, how to quality control the data, and why an adequate comparative data base, such as the CAP Computer Assisted WLR Program, is so important to laboratories.