Women and technology

The introduction of microtechnology (in particular, word processing and data processing instruments and other computer-controlled equipment) has had dramatic effects on the nature, organization and rhythm of work in settings traditionally occupied by female workers (offices, service industries, telecommunications, etc.). This article describes some of these effects, with particular reference to organizational issues within the office setting. Symptoms of excessive stress among office workers are described; the motives for technological change and resistance to change are examined; and some suggestions for procedural reform are offered in the interest of safeguarding the mental health of female workers.