Interpersonal conflict: strategies and guidelines for resolution.

Area of Science:

• Management Science
• Organizational Behavior
• Conflict Resolution Studies

Background:

• Traditional management theories advocated for conflict avoidance.
• Modern perspectives acknowledge conflict as inherent to organizational growth and change.

Purpose of the Study:

• To analyze various conflict resolution strategies.
• To discuss the consequences associated with each strategy.
• To provide guidelines for employing confrontation effectively.

Main Methods:

• Literature review of management theories on conflict.
• Analysis of different conflict resolution approaches.
• Examination of the outcomes of various strategies.

Main Results:

• Interpersonal conflict is an unavoidable aspect of organizational development.
• The focus has shifted from conflict avoidance to strategic resolution.
• Confrontation strategy offers specific guidelines for effective management.

Conclusions:

• Effective conflict management is crucial for organizational success.
• Understanding and applying diverse resolution strategies is essential.
• Confrontation, when used effectively, can be a valuable tool.