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Related Experiment Videos

Interpersonal conflict: strategies and guidelines for resolution.

D E Wolfe, S C Bushardt

    Journal (American Medical Record Association)
    |January 10, 1985
    PubMed
    Summary

    Conflict is a natural part of organizational growth. This article explores effective conflict resolution strategies, focusing on confrontation for better management outcomes.

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    Area of Science:

    • Management Science
    • Organizational Behavior
    • Conflict Resolution Studies

    Background:

    • Traditional management theories advocated for conflict avoidance.
    • Modern perspectives acknowledge conflict as inherent to organizational growth and change.

    Purpose of the Study:

    • To analyze various conflict resolution strategies.
    • To discuss the consequences associated with each strategy.
    • To provide guidelines for employing confrontation effectively.

    Main Methods:

    • Literature review of management theories on conflict.
    • Analysis of different conflict resolution approaches.
    • Examination of the outcomes of various strategies.

    Main Results:

    • Interpersonal conflict is an unavoidable aspect of organizational development.
    • The focus has shifted from conflict avoidance to strategic resolution.
    • Confrontation strategy offers specific guidelines for effective management.

    Conclusions:

    • Effective conflict management is crucial for organizational success.
    • Understanding and applying diverse resolution strategies is essential.
    • Confrontation, when used effectively, can be a valuable tool.

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