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The administration of human services.

Y Hasenfeld

    The Annals of the American Academy of Political and Social Science
    |April 10, 1985
    PubMed
    Summary

    Human service programs faced significant cutbacks and administrative shifts starting in the 1980s. These changes impacted service delivery due to degovernmentalization and deprofessionalization.

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    Area of Science:

    • Social Sciences
    • Public Administration
    • Sociology

    Background:

    • Human service programs experienced rapid expansion during the 1960s and early 1970s.
    • A subsequent period of retrenchment emerged in the 1980s, driven by political and economic shifts.
    • These contextual changes necessitated major organizational transformations within human service programs.

    Purpose of the Study:

    • To explore the implications of organizational transformations in human service programs.
    • To analyze the impact of new administrative strategies on service delivery.
    • To examine the effects of degovernmentalization, cutback management, and deprofessionalization on public services.

    Main Methods:

    • Qualitative analysis of historical trends in human service program administration.
    • Examination of policy shifts and their administrative consequences.
    • Review of literature on organizational change in the public sector.

    Main Results:

    • Human service programs adopted strategies such as degovernmentalization of social services.
    • Increased reliance on cutback management became prevalent.
    • Deprofessionalization of human-service workers was observed as a consequence.

    Conclusions:

    • The administrative strategies adopted have significant implications for the delivery of human services.
    • Understanding these transformations is crucial for effective public service provision.
    • The shift from growth to retrenchment fundamentally altered the landscape of human service organizations.

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