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Promises to keep. An evaluator's perspective on employee assistance programs.

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Evaluation and Program Planning

|December 11, 1984

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This review critically examines employee assistance programs (EAPs), identifying key features and underlying assumptions. It suggests improving the evidence base for more robust EAP theories and programs.

Area of Science:

Organizational Psychology
Occupational Health
Human Resources Management

Background:

Employee Assistance Programs (EAPs) are increasingly prevalent in workplaces.
There is a need to critically evaluate the existing literature on EAPs.
Assumptions underpinning EAP components require thorough examination.

Purpose of the Study:

To critically review the expanding literature on Employee Assistance Programs (EAPs).
To identify essential EAP features and scrutinize their underlying assumptions.
To propose recommendations for strengthening the EAP evidence base.

Main Methods:

Critical literature review of EAP research.
Analysis of core EAP components and their theoretical underpinnings.

Related Experiment Videos

Synthesis of findings to identify research gaps.

Main Results:

EAPs are a rapidly growing field with diverse literature.
Essential EAP features are identified, but their foundational assumptions are often unexamined.
A lack of a firm empirical database hinders EAP development.

Conclusions:

The EAP field needs a stronger empirical foundation.
Further research is required to develop more coherent and defensible EAP theories and programs.
Recommendations are provided to guide future EAP development and research.