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Related Experiment Videos

Partners.

P F Westover

    College Review (Denver, Colo.)
    |March 6, 1987
    PubMed
    Summary

    The Salt Lake Clinic improved governance by establishing a lay advisory board. This board balances historical partner accountability with community, business, and consumer interests in a competitive healthcare market.

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    Area of Science:

    • Healthcare Management
    • Organizational Governance
    • Health Services Administration

    Background:

    • The Salt Lake Clinic faced challenges with organizational structure despite well-defined values.
    • A shift towards a consumer-oriented environment necessitated broader stakeholder consideration beyond partners/shareholders.

    Purpose of the Study:

    • To address the imbalance in clinic governance.
    • To integrate community, business, and consumer interests into the clinic's decision-making structure.

    Main Methods:

    • Appointment of a lay advisory board.
    • Selection of board members with diverse civic, business, community, and consumer backgrounds.

    Main Results:

    • Implementation of a more balanced governance model.
    • Inclusion of external perspectives to inform clinic strategy and operations.

    Conclusions:

    • A lay advisory board can enhance healthcare organization governance.
    • Balancing internal accountability with external stakeholder representation is crucial for success in a competitive healthcare landscape.