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Related Experiment Videos

Quality circles in a hospital environment.

G E Burton

    Hospital Topics
    |October 7, 1986
    PubMed
    Summary

    This study explored how Quality Circles can reduce employee withdrawal precursors and behaviors in hospitals. The intervention aimed to improve the challenging healthcare work environment and decrease costly absenteeism and turnover.

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    Area of Science:

    • Healthcare Management
    • Organizational Psychology

    Background:

    • Hospital employees face significant role conflict, job tension, and high turnover.
    • The healthcare environment presents a complex and frustrating climate for professionals.
    • Employee absenteeism and turnover represent substantial costs for healthcare administrators.

    Purpose of the Study:

    • To review a one-year intervention project at a major western hospital.
    • To assess the effectiveness of the Quality Circle process in improving employee withdrawal precursors and behaviors.

    Main Methods:

    • Implementation of the Quality Circle process over a one-year period.
    • Focus on a major western hospital setting.
    • Monitoring of employee withdrawal precursors and behaviors.

    Main Results:

    • The Quality Circle process was utilized as an intervention strategy.
    • The project aimed to mitigate negative employee behaviors and precursors to withdrawal.
    • Data from a one-year intervention period was reviewed.

    Conclusions:

    • Quality Circles show potential for improving the hospital work environment.
    • Interventions targeting employee withdrawal can address significant administrative costs.
    • Further investigation into Quality Circle effectiveness in healthcare is warranted.

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