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Related Experiment Videos

Physicians and administrators: inducing collaboration.

M Bettner, F Collins

    Hospital & Health Services Administration
    |April 10, 1987
    PubMed
    Summary
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    Hospital administrator and physician conflict, worsened by financial pressures, can be managed through a three-phase model. A physician-administrator oversight committee fosters collaboration for better long-term outcomes.

    Area of Science:

    • Healthcare Management
    • Organizational Behavior
    • Medical Administration

    Background:

    • Hospital administrator-physician conflict is a growing issue.
    • Factors like prospective reimbursement, rising costs, and resource scarcity exacerbate these tensions.
    • Understanding the dynamics of this conflict is crucial for effective hospital operations.

    Purpose of the Study:

    • To examine the phases of conflict between hospital administrators and physicians.
    • To propose strategies for mitigating conflict and fostering collaboration.
    • To highlight the benefits of collaborative relationships for achieving organizational goals.

    Main Methods:

    • The study conceptualizes conflict within a hospital setting as a three-phase process: frustration, conceptualization, and behavior.

    Related Experiment Videos

  • It analyzes how physicians' perceptions and needs influence their behavior towards administrators.
  • The effectiveness of a systems oversight committee as a conflict resolution tool is discussed.

    • Main Results:

    • Conflict progresses through distinct phases, starting with frustration and moving to conceptualization and behavioral responses.
    • Positive conceptualization, facilitated by shared committees, is key to promoting collaborative behavior.
    • Physician-administrator collaboration is vital for achieving long-term hospital objectives.

    Conclusions:

    • A physician-administrator oversight committee can positively influence conflict conceptualization and encourage collaboration.
    • Fostering supportive relationships between physicians and administrators is essential for mutual success.
    • Collaborative efforts are most beneficial for achieving sustained organizational goals and objectives.