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Development of a model for predicting pharmacy personnel requirements
Abstract:
The purpose of this study was to adjust current staffing based on productivity measurement and analysis of the unit dose and sterile products area of the pharmacy, and to develop a model for predicting pharmacy personnel requirements based on Pharmacy Staffing Units (PHASUs). Time measurements of the specific pharmacy procedures were performed to define baseline procedure data. A PHASU equivalency system was developed to allow comparison of all pharmacy procedures. This system was based on the time required to complete a specific procedure divided by the time required to complete the procedure most reflective of workload, a single medication order. Pharmacy personnel requirements were forecasted using the number of unit dose orders and the number of miscellaneous sterile preparations in the sterile products area. A software package used by management engineering to predict patient days and number of admissions was used to forecast workload. The PHASU system provides a means for forecasting workload and addressing personnel requirements for the next fiscal year. Pharmacy administrative personnel must adopt a contemporary business approach to meet the challenge that pharmacy will encounter in the new health care environment.
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