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Related Experiment Videos

What we do and how to measure it.

R L Ford

    Hospital & Health Services Administration
    |July 9, 1987
    PubMed
    Summary
    This summary is machine-generated.

    Hospital administrators need a unified measure for productivity. A new Composite Patient Encounter (CPE) statistic accurately reflects overall hospital activity by equating inpatient and outpatient care costs.

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    Area of Science:

    • Health Services Research
    • Hospital Administration
    • Healthcare Management

    Background:

    • Accurate measurement of hospital work output is crucial for administrators to monitor and enhance productivity.
    • Existing output measures are flawed, failing to capture comprehensive hospital activity by focusing narrowly on inpatient or outpatient data, measuring processes instead of output, or creating hybrid statistics.

    Purpose of the Study:

    • To propose and validate a novel statistic, the Composite Patient Encounter (CPE), for measuring overall hospital work output.
    • To establish a common metric that accurately equates inpatient and outpatient care by considering production costs.

    Main Methods:

    • Developed the Composite Patient Encounter (CPE) statistic by analyzing actual hospital data.
    • Equated outpatient care to inpatient care by measuring the production cost associated with each encounter.

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  • Tested the CPE statistic against other variables to assess its suitability as an overall output measure.

    • Main Results:

    • The Composite Patient Encounter (CPE) statistic was derived from real-world data.
    • Testing demonstrated that CPE is a more accurate reflection of total hospital activity compared to other tested variables.
    • The CPE metric effectively integrates both inpatient and outpatient services into a single, comparable output measure.

    Conclusions:

    • The Composite Patient Encounter (CPE) offers a superior method for measuring hospital productivity.
    • This new statistic provides a unified and accurate approach for hospital administrators to assess overall work output.
    • CPE facilitates better monitoring and improvement of hospital operational efficiency.