Exchange carts. What and why

It is important for every materiel management employee to be trained to know the purpose, benefits and operations of the exchange cart system. This information can be shared in a simple, short inservice or during department orientation. It is vital to the success of the system. To summarize one expert's views on this training. "No system will work without people. The people must be trained to believe in the system, to understand the system, and to work within the system. Certainly the policies and procedures must be there to provide the guidelines for day-to-day operations. Certainly there should be some quantitative analysis in order to evaluate the daily results. However, the people will make most systems work or fail."