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Management, productivity and admitting departments
The Journal for Hospital Admitting Management : Official Publication of the National Association of Hospital Admitting Managers
|January 4, 1989
Summary
Admitting department managers can optimize operations by minimizing idle time through strategic workflow and staffing adjustments. Monitoring productivity and quality ensures efficient, high-standard departmental performance.
Area of Science:
- Healthcare Administration
- Operations Management
Background:
- Admitting departments are crucial for hospital efficiency.
- Managers face challenges in optimizing manpower while maintaining high-quality service.
Purpose of the Study:
- To outline strategies for enhancing admitting department productivity.
- To detail methods for monitoring both productivity and quality.
Main Methods:
- Analyzing workflow and staffing for efficiency.
- Implementing load shifting and creative staffing solutions.
- Comparing actual employee time to standard task times for productivity measurement.
- Conducting random output reviews to determine error rates for quality assessment.
Main Results:
- High productivity is achievable through effective workplace design and workflow/staffing manipulation.
- Minimizing avoidable idle time is key to increasing output.
- Productivity and quality metrics provide insights into departmental performance.
Conclusions:
- Managers can improve admitting department efficiency by focusing on workflow and staffing.
- Continuous monitoring of productivity and quality is essential for optimal operations.
- Data-driven insights enable managers to identify areas for further improvement.